Cornerstone Media Group, Inc.
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I cancel my account?
If you wish to cancel your account, please follow these steps:1. Log in to the client area.2....
Views: 955
Article Can I check my invoices online?
Yes, the client area / billing system is located at https://accounts.csmediahosting.comPlease...
Views: 999
Article Do you accept Paypal?
No. We do not accept payments through PayPal.
Views: 740
Article How can I change my billing cycle?
You have to open a support ticket at with the desired billing...
Views: 915
Article How can I pay?
We currently only accept payment via credit card, as accepting checks often results in...
Views: 728
Article How to view receipts and payment history?
To access your receipts and billing history please follow the steps below:1. Login to the...
Views: 927
Article How will I be charged if I upgrade or downgrade?
There is no extra fee for upgrading, or downgrading, a package. The only difference is in the...
Views: 730
Article I can't log into the billing system, what's wrong?
The client area / billing system is located at https://accounts.csmediahosting.comPlease use...
Views: 945
Article I need an invoice, can you supply me with one?
Once we charge your credit card on file for your account an invoice will be generated and anĀ ...
Views: 740
Article Upgrading My Accout
I need more space and want to upgrade my account to give me more room for my website. To upgrade...
Views: 764
Article What forms of payment do you accept?
We accept Visa, MasterCard, and American Express credit cards. Please contact us at:...
Views: 751
Article What is the billing name that will appear on my credit card statement?
Your credit card statement will show Cornerstone Media Group, Inc. as the merchant.
Views: 726
Article What is your cancelation policy?
I no longer need my web hosting and would like to cancel my account. What do I need to do? To...
Views: 766
Article When is my payment due?
The first payment is due at the time your Activation Letter is sent (including services such as...
Views: 768
Article Who do I contact, if I have a question about my invoice(s)?
The most effective way to find out information about an invoice or other billing related issues...
Views: 954

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